Assistant Guest Services Manager

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do!  As leaders in the area’s hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.

Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

Assistant Guest Services Manager responsibilities include, but are not limited to:

  • Serves as direct support for the Guest Services Manager.
  • Planning, organizing, and developing the overall operations of the front desk, loss prevention, bell services, and PBX.
  • Promptly resolves any guest complaints or issues
  • Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
  • Anticipate the guests needs, change direction quickly and multi-task
  • Ensures proper communication within the department
  • Other job duties as required by Guest Services Manager, Resort Manager & General Manager

What are we looking for?

  • High school diploma or equivalent required
  • College degree preferred or 5 years in a supervisory or management position.
  • Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases).
  • Possesses strong communication skills, both written and verbal
  • Must possess solid decision making skills
  • Proven job reliability, diligence, dedication, and attention to detail.
  • Must have reliable transportation

What can you look forward to?

Qualifying team members may enjoy the following benefits:

  • Associate Referral Bonus
  • Paid Parental Leave – 16 weeks
  • Health Plan, Health Savings Account, and Life Insurance benefit
  • Dental Plan
  • Paid Time Off and Bereavement Leave
  • 401(k) retirement plan with company match 
  • Short Term Disability, Life Insurance, Accident and Vision.
  • Personal Cancer Protection 
  • Jury Duty Pay
  • Tuition Reimbursement

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Hiring Location
Caribbean Resort & Villas

Address
3000 North Ocean Blvd
Myrtle Beach SC, 29577

Employment Type
Full-Time