Loss Prevention Officer/Houseperson

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! As leaders in the area’s hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.

Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you’ll grow with us.

Loss Prevention Officers responsibilities include, but are not limited to:

• Patrol assigned areas of the resort premises on foot, monitoring activity related to the safety and security of people and property.
• Respond to alarm and emergency calls; investigate disturbances. Decides what actions to take based on the situation, facts known and position limitations.
• Housekeeping duties as needed. Includes, but not limited to: stocking linen, replacing linens, removing trash, cleaning common areas and guest rooms.
• Report safety and/or security issues to management and/or the authorities, based on severity.
• Monitor entrance and departure of employees, guests, or other visitors on property to guard against theft and maintain security of the property.
• Checks doors and windows of buildings to ensure they are tightly closed and locked; notes in written log any unlocked doors/windows; submits information to supervisor.
• Enforce resort policies that relate to safety & security in a guest friendly manner.
• Assist guests needing directions or property information.
• Complete incident/accident reports according to policy and submit to supervisor.
• Other duties, as assigned

What are we looking for?

• Knowledge of basic security and emergency procedures.
• Strong written and verbal communication
• Possess observing situations and making solid decisions
• Skill in dealing courteously with the public.
• Ability to maintain a calm demeanor and professionalism in stressful situations.
• Responsibility, reliability, and honesty
• Teamwork and collaboration

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.