Night Auditor/Front Desk Agent


We love what we do! As leaders in the area’s hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.

Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you’ll grow with us.

This position is for someone with open availability as we are looking for a candidate who can work overnights as a Night Auditor as well as during the day as a Front Desk Agent. This person ensures the highest degree of quality guest care is maintained at all times, through prompt and courteous service.

Responsibilities of the Night Auditor include but are not limited to:

  • Responsible for overseeing activities of all overnight staff on property including Housekeeping, Loss Prevention, PBX, and Maintenance.
  • Prepares summary of cash, check and credit card activity.
  • Accurately performs all overnight audit reports and procedures according to property and company policy.
  • Handles any guest issues or complaints, using appropriate service recovery methods.
  • Executes policies and procedures for the front office, including following rate programs.
  • Responds to emergency situations and immediately notifies GSM, Resort Manager, or General Manager, when appropriate.
  • Communicates overnight events and issues to the management team by completing the Night Auditor’s Report.
  • Assists in maintaining and safe and secure environment; reports suspicious persons, activities and/or hazardous conditions to the Loss Prevention department.
  • Reports any unsafe work conditions to the Guest Services Manager, Resort Manager or General Manager.
  • Maintain clean and organized work area.
  • Knowledge of OSHA and safety standards within the managed departments.
  • Other duties, as assigned by the Guest Service Manager, Resort Manager or General Manager.

What are we looking for?

  • Possesses strong communication skills, both written and verbal.
  • Previous supervisory experience.
  • Ability to work necessary overnight hours.
  • Ability to anticipate guest needs, change direction quickly and multi-task.
  • Working knowledge of rooms management systems preferred.
  • Uses independent judgment and possesses solid decision making skills.
  • Proficient with general office PC applications (ie – word processing, spreadsheets, and databases).
  • Proven job reliability, diligence, dedication, and attention to detail.

Benefits discussed during interview process

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Hiring Location
North Beach Resort & Villas

719 North Beach Blvd., Suite 3
North Myrtle Beach SC, 29582

Employment Type
Full Time