Founded in 1943, Brittain Resorts and Hotels continues to be the leading full-service hospitality management company in the Southeast. Providing multi-layered expertise in all disciplines of hotel and resort operations, Brittain Resorts and Hotels enriches the lives of our team members, guests, partners, and the communities we serve in by providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,000 rooms, suites, and condos under management, as well as over 40 restaurants and bars, we continue to offer recognized proficiency in all verticals within the hospitality space. From measured and benchmarked operational strategies to proprietary data-driven decision-making in human resources, revenue management, and sales & marketing, Brittain Resorts, and Hotels defined processes ensure each property is best positioned in the ever-changing hospitality market.
Brittain Resorts & Hotels is a hospitality management brand located in the Southeast. With decades of proven experience, we offer expertise in daily operations, food & beverage, accounting, human resources, revenue management, sales & marketing, and call center services. Our defined processes and guest satisfaction skills ensure the best positioning in the ever-changing hospitality market.
Premier Resorts & Hotels
Restaurants & Bars
Rooms, Suites & Condos
Staffed with experienced, entrepreneurial managers, Brittain Resorts & Hotels approaches all aspects of day-to-day operations with an established culture of excellence and results-driven success.
Brittain Resorts & Hotels offers a suite of capabilities improving market performance with strategic sales and marketing. Through analytics and dynamic data, we develop and deploy successful sales plans that ensure maximum traffic and conversions across all channels.
Brittain Resorts & Hotels circumvents the competition by utilizing our unrivaled team of seasoned Marketing professionals who lead in branding, email marketing, digital advertising, social reputation, content creation, and traditional ad campaigns to convert the ever-evolving online shopper.
Through analytics, our Revenue Management team predicts demand allowing us to maximize revenue for each and every room in our hotels and resorts. The in-depth analysis gives us the opportunity to drive occupancy and average daily rate through a mix of business as well as utilizing length of stay patterns to realize full revenue potential.
Our Team Member Services deliver a much deeper and broader level of service than traditional management companies. Our internally focused approach aims to provide an exceptional level of service to those who serve our guests. We even commit to responding to all of the team members within 24 hours, regardless of the level of the request or question.
Oversight of the daily financial transactions at the property and managing separation of duties and internal controls for all financial operations isn’t a passive exercise. Instead, we see accounting and reporting as an operational tool for profitability and accuracy.
We’d love to speak with you. Call us at (843) 282-7359 or fill out this brief form and a representative will be excited to discuss what Brittain Resorts & Hotels can accomplish for you.
We asked Brittain Resorts and Hotels’ CEO Matthew Brittain about where the company is heading, what advice he would give his younger self, and what he predicts for the hotel business. His answers are illuminating and inspiring!
Matthew’s family story in Myrtle Beach began with his great-uncle, Steve. He first ventured to the area in 1905 on vacation with his family, only to find the house they were meant to stay in was quarantined for tuberculosis. This resulted in the family bunking in their covered wagon. Myrtle Beach at this time was far from the bustling vacation destination it is today.
Asking good questions is critical for a hotel owner seeking to hire the right hotel management company. We have put together a concise list of the most pertinent questions you should ask when selecting a third-party management company for your resort or hotel.