Founded in 1943, Brittain Resorts and Hotels continues to be the leading full-service hospitality management company in the Southeast. Providing multi-layered expertise in all disciplines of hotel and resort operations, Brittain Resorts and Hotels enriches the lives of their team members, guests, partners, and the communities they serve in by providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,000 rooms, suites, and condos under management, as well as over 40 restaurants and bars, we continue to offer recognized proficiency in all verticals within the hospitality space. From measured and benchmarked operational strategies to proprietary data-driven decision-making in human resources, revenue management, and sales & marketing, Brittain Resorts, and Hotels defined processes ensure each property is best positioned in the ever-changing hospitality market.
Brittain Resorts & Hotels is a hospitality management brand located in the Southeast. With decades of proven experience, we offer expertise in daily operations, food & beverage, accounting, human resources, revenue management, sales & marketing, and call center services. Our defined processes and guest satisfaction skills ensure the best positioning in the ever-changing hospitality market.
Restaurants & Bars
Rooms, Suites & Condos
Staffed with experienced, entrepreneurial managers, Brittain Resorts & Hotels approaches all aspects of day-to-day operations with an established culture of excellence and results-driven success.
Brittain Resorts & Hotels offers a suite of capabilities improving market performance with strategic sales and marketing. Through analytics and dynamic data, we develop and deploy successful sales plans that ensure maximum traffic and conversions across all channels.
Brittain Resorts & Hotels circumvents the competition by utilizing our unrivaled team of seasoned Marketing professionals who lead in branding, email marketing, digital advertising, social reputation, content creation, and traditional ad campaigns to convert the ever-evolving online shopper.
Through analytics, our Revenue Management team predicts demand allowing us to maximize revenue for each unit on our rental program. The in-depth analysis gives us the opportunity to drive occupancy and average daily rate through a mix of business as well as utilizing length of stay patterns to realize full revenue potential.
Our Team Member Services delivers a much deeper and broader level of service than traditional management companies. Our internally focused approach aims to provide an exceptional level of service to those who serve our guests. We even commit to responding to all of the team members within 24 hours, regardless of the level of the request or question.
Oversight of the daily financial transactions at the property and managing separation of duties and internal controls for all financial operations isn’t a passive exercise. Instead, we see accounting and reporting as an operational tool for profitability and accuracy.
Expansion marked 2022 at Brittain Resorts & Hotels, and 2023 is echoing the theme. Alongside managing four additional resorts and two additional vacation rental properties in 2022, construction began for another location of our favorite coffeehouse franchise. On February 24, 2023, the newest Starbucks that will be managed by BRH opened its doors…
Brittain Resorts and Hotels has deepened its partnership with MB National LLC, Beach Vacation LLC, and the Litchfield Company by taking over management of four new resorts and two vacation rental companies in 2022.
Brittain Resorts & Hotels strives to give back to the community through involvement in community projects and contributions to local charities. Our passion for building up the community was instilled by the founding Brittain Family in 1943 and is fueled by team members’ desire to make a positive impact today.