Our Team Member Services delivers a much deeper and broader level of service than traditional management companies. Our internally focused approach aims to provide an exceptional level of service to those who serve our guests. We even commit to responding to all of the team members within 24 hours, regardless of the level of the request or question. Our commitment to support and guide our managers and team members through all human resource related areas provides clear and thorough standard operating procedures, training and leadership development, and assists in problem solving to eliminate potential roadblocks to success.

Talent / Labor

Acquisition & Retention

  • Dedicated Recruiting  and Talent Management Team
  • Management Behavioral Assessments by PDP Global
  • Culture Immersion and Onboarding
  • Seasonal Labor Programs – H2B, Work & Travel (J1)
  • Internship Programs
  • Apprenticeship Programs
  • Associate Referral Programs
Human Resources - Training & Development

Training & Development


  • Leadership Training and Development
  • Associate Training and Development
  • Strengthsfinder Assessment (CliftonStrengths)
  • Tuition Reimbursement
  • Scholarship Program

Compensation & Benefits


  • Weekly Pay Schedule
  • Seasonal Market Wage Assessments
  • Systematic Annual Reviews & Increases
  • Management Bonus Plan Structure
  • 401K, HSA, Medical and Dental Benefits Management
  • National Employee Discount Travel Program
Human Resources - Compensation & Benefits
Human Resources - Company Culture

Company Culture


  • Bring the Blue Service Program
  • Blue Rewards Recognition
  • Associate Relations Events
  • Executive Led Portfolio Leadership Conference
  • Senior Level Open Door Policy
  • Associate Hotline
  • Community Engagement Council



We’d love to speak with you. Call us at (843) 282-7359 or fill out this brief form and a representative will be excited to discuss what Brittain Resorts & Hotels can accomplish for you.

Business Team Lead