IMN 2025 Conference Recap

Secondary Title

Our Senior Vice President of Revenue Management, Chris Ellison, and Vice President of Sales, Brian Miller, represented BRH at the IMN Conference, where the tone of the industry was defined by a single word: maturity. The environment has shifted, and operators are being forced to adjust. Key Takeaways:
  • The surge is over. The post-COVID boom that fueled expansion has faded. Margins are tighter, demand is shifting, and weaker operators are under pressure.
  • Focus on sustainability. Conversations have moved from chasing growth to achieving long-term performance. Investor expectations are changing, regulation is rising, and professional management is now the standard.
  • Staying power matters. Speed is no longer the priority; discipline and foundation are what will set operators apart.
  • Outlook ahead. Opportunity exists, but only for those with the operational depth to weather a tougher, less forgiving environment.
For BRH, participation in IMN is about more than simply listening in. It’s about staying connected to the industry’s most pressing conversations and building relationships with peers who are navigating the same challenges. Sessions on profitability, operational strategy, and market evolution delivered practical insights that we can apply across our portfolio. Looking ahead, the opportunities remain real but will require resilience and depth. The “mom and pop” operators who rode the post-COVID boom may struggle in this tighter environment, while disciplined groups with operational strength are best positioned to emerge stronger. For BRH, the outlook reinforces the value of our strategy: leading with execution, discipline, and a long-term focus.

Brittain Resorts & Hotels (BRH) is a full-service hospitality management company providing multi-layered expertise in all disciplines of hotel and resort operations. Since 1943, BRH has been enriching the lives of its team members, guests, partners, and the communities they serve by providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,700+ rooms, suites, and condos in the portfolio, the company currently operates 30+ hotels and resorts and 45+ restaurants & bars within the United States.

Media Contact:
Patrick Norton
Chief Marketing Officer
Phone: (843) 282-7359
[email protected]

We specialize in complicated projects. To talk through your options with Brittain Resorts & Hotels, contact Chief Development Officer Christy Jernigan at [email protected].

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