Marketing Archives - Brittain Resorts & Hotels

ESG & Sustainability in Coastal Hospitality

June 17, 2026

Environmental, Social, and Governance (ESG) principles are no longer optional in hospitality — they’re expectations. Nowhere is this more true than in coastal destinations, where the environment is both the greatest attraction and the greatest vulnerability. For owners, operators, and investors, sustainability in hospitality isn’t just about reputation. It’s about protecting the long-term viability and value of the asset.

From OTA Dependence to Direct Booking Strength: Turning Guests Into Lifelong Customers

June 9, 2026

In today’s hotel landscape, it’s no secret that online travel agencies (OTAs) dominate guest acquisition. For many hotels, reliance on OTAs accounts for 40% to 75% of bookings — and while that may keep occupancy strong in the short term, it comes at a steep cost. Commission fees eat away at revenue, and properties risk losing control of the guest relationship.

The Rise of the Condo Hotel: What Owners Should Know

May 19, 2026

Condo hotels are gaining momentum as both an investment vehicle and a hospitality model. Blending individual ownership with professional resort management, they allow owners to enjoy personal use of their unit while generating income when it’s rented to guests. For developers, operators, and buyers, condo hotels represent a hybrid that combines the benefits of real estate with the revenue potential of hospitality.

Owner Partnerships That Last: The Foundation of Successful Resort Management

April 28, 2026

Hospitality management isn’t just about operations, marketing, or revenue. At its core, it’s about trust. Owners are entrusting their most valuable asset — often a multi-million-dollar property — to a management company. The strongest relationships aren’t transactional. They’re partnerships built on alignment, transparency, and shared success.

Crisis-Ready Hospitality Management: Protecting Guests, Teams, and Assets

April 21, 2026

In hospitality, crisis isn’t a matter of if, it’s a matter of when. Coastal resorts face hurricanes. Global operators face pandemics. Every property faces the potential for technology failures, PR issues, or labor disruptions. What separates strong management companies from the rest is…

The Role of Wellness and Lifestyle Amenities in Attracting Today’s Travelers

March 25, 2026

Today’s travelers are looking for more than a place to stay. They’re seeking experiences that align with their lifestyles, from wellness to fitness to authentic connections with their destination. For hotels and resorts, investing in these amenities isn’t just about enhancing the guest experience. It’s about…

Hunter Conference 2026 Recap: What Hospitality’s Next Phase Requires

March 24, 2026

At this year’s Hunter Conference, one message came through clearly: hospitality is not short on opportunity, but it is demanding more discipline than it has in years.The tone across the conference was constructive, but selective.

How to Improve GOPPAR Without Sacrificing Guest Satisfaction

March 10, 2026

In hospitality, GOPPAR is one of the clearest indicators of operational health. Unlike RevPAR, which only looks at revenue, GOPPAR accounts for both revenue and operating expenses, making it the ultimate measure of profitability.

Hospitality Design Trends: What Developers Should Prioritize in 2026 and Beyond

February 25, 2026

Hospitality design isn’t just about aesthetics. The spaces developers create today determine how efficiently a property can operate, how much revenue it can generate, and how well it meets the evolving expectations of tomorrow’s travelers.

Top Five Strategies for Navigating Labor Challenges in Hospitality

February 18, 2026

Labor has always been at the heart of hospitality and today, it’s also one of its greatest challenges. Rising wages, worker shortages, and shifting employee expectations are reshaping the way hotels and resorts operate.

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