Author: mchmilewski

When it comes to hotel renovations, there are countless ways for a project to go off track: missed deadlines, budget overruns, design misalignment, and stakeholder frustration. That’s why having in-house design and project management isn’t just a convenience. It’s a strategic advantage.

Brittain Resorts & Hotels has announced the appointment of Stephanie Shaw as vice president of team member services. In this role, Shaw will lead the company’s human resources function with a focus on championing culture, driving engagement, and supporting team members across all properties.

Brittain Resorts & Hotels has appointed Brian Hayes as Corporate Executive Chef, bringing more than two decades of culinary leadership and fine dining experience to the company’s food and beverage operations.

Brittain Resorts & Hotels has named Glenn Holman as senior director of accounting and finance. In this role, Holman will oversee financial operations across the company’s portfolio, bringing more than three decades of hospitality finance experience to the team.

At HITEC 2025 in Indianapolis, Director of Technology Jeremy Slone represented Brittain Resorts & Hotels with a clear focus: finding scalable, integrated tech solutions that elevate both operations and guest experience. Beyond exploring AI, automation, and CDP innovations, Jeremy used the event to strengthen relationships with key partners and align on future roadmaps. His takeaway? The right technology isn’t about hype — it’s about tools that truly support our people, streamline operations, and unify data across platforms.

Get to know Brian Miller, Vice President of Sales at Brittain Resorts & Hotels. Taking an unconventional path to hospitality, Brian started in the mortgage industry before shifting gears after the 2008 crash. Now a key leader at Brittain Resorts, he helped grow one of the industry’s most effective call centers and has embraced innovation like AI to boost efficiency. Grounded in honesty, curiosity, and consistent effort, Miller credits his success to staying adaptable and always being ready for new opportunities.

Get to know Jason Morgan, Senior Director of Operations at Brittain Resorts & Hotels. From his front desk beginnings in Pittsburgh to leading large-scale hotel operations in Myrtle Beach, Jason shares leadership lessons, career insights, and the people who helped shape his journey.

In this Executive Spotlight, Terry Lavey, Vice President of Operations at Brittain Resorts & Hotels, shares his inspiring journey from dishwasher to executive leader, emphasizing the power of perseverance, emotional intelligence, and balanced leadership rooted in service, culture, and trust.

As we move through 2025, the hospitality industry is shifting into a new gear. From investment conferences to brand advisory meetings, three recent gatherings—the Hunter Hotel Investment Conference, the Americas Lodging Investment Summit (ALIS), and Marriott’s Joint Advisory Board (JAB) for Select-Service Brands—provided a powerful snapshot of where we are and where we’re headed. The consensus? It’s time to rise above the ordinary and lean into the strategies that will shape hospitality’s next chapter.

In the winter of 2024, Brittain Resorts & Hotels officially took over management of the Provident Hotels & Resorts portfolio—eight properties located across some of Florida’s most competitive and desirable markets. While the transition is still in its early stages, the results are already speaking for themselves.