Labor shortages have become one of the defining challenges in hospitality. Rising wages, shifting workforce expectations, and intense competition for skilled employees make recruiting and retention harder than ever.
Our Chief Development Officer, Brittney Jones, recently spoke on the panel “Elevating Hospitality – Chief Development Officers’ Outlook” at LendingCon 2025, alongside executives from Hilton, Choice Hotels International, and Red Roof. The conference brought together lenders, developers, and operators at a time when capital is available, but only for those with discipline, creativity, and strong fundamentals.
When it comes to hotel renovations, there are countless ways for a project to go off track: missed deadlines, budget overruns, design misalignment, and stakeholder frustration. That’s why having in-house design and project management isn’t just a convenience. It’s a strategic advantage.
Brittain Resorts & Hotels, a leading hospitality management company with a growing portfolio of award-winning properties throughout the Southeast, today announced the addition of three senior leaders to its executive team. These appointments underscore the company’s continued growth trajectory and its commitment to investing in world-class leadership that drives operational excellence, strengthens team culture, and elevates the guest experience.
Our Chief Development Officer, Brittney Jones, recently spoke on the panel “Elevating Hospitality – Chief Development Officers’ Outlook” at LendingCon 2025, alongside executives from Hilton, Choice Hotels International, and Red Roof. The conference brought together lenders, developers, and operators at a time when capital is available, but only for those with discipline, creativity, and strong fundamentals.
Our Senior Vice President of Revenue Management, Chris Ellison, and Vice President of Sales, Brian Miller, represented BRH at the IMN Conference, where the tone of the industry was defined by a single word: maturity. The environment has shifted, and operators are being forced to adjust.
At HITEC 2025 in Indianapolis, Director of Technology Jeremy Slone represented Brittain Resorts & Hotels with a clear focus: finding scalable, integrated tech solutions that elevate both operations and guest experience. Beyond exploring AI, automation, and CDP innovations, Jeremy used the event to strengthen relationships with key partners and align on future roadmaps. His takeaway? The right technology isn’t about hype — it’s about tools that truly support our people, streamline operations, and unify data across platforms.
Get to know Brian Miller, Vice President of Sales at Brittain Resorts & Hotels. Taking an unconventional path to hospitality, Brian started in the mortgage industry before shifting gears after the 2008 crash. Now a key leader at Brittain Resorts, he helped grow one of the industry’s most effective call centers and has embraced innovation like AI to boost efficiency. Grounded in honesty, curiosity, and consistent effort, Miller credits his success to staying adaptable and always being ready for new opportunities.
Our Senior Vice President of Revenue Management, Chris Ellison, recently attended the Hotel Data Conference (HDC) where he also spoke as a panelist. The message coming out of this year’s event could be summed up in one word: discipline. With growth flattening and costs continuing to rise, the market isn’t offering much room for error. Profitability will depend on sharper execution across revenue management and distribution.
Get to know Jason Morgan, Senior Director of Operations at Brittain Resorts & Hotels. From his front desk beginnings in Pittsburgh to leading large-scale hotel operations in Myrtle Beach, Jason shares leadership lessons, career insights, and the people who helped shape his journey.
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