Brittain Resorts & Hotels is consistently recognized by leading industry publications, podcasts, and organizations for its performance, innovation, and leadership in hospitality management. These features showcase the company’s proven ability to drive profitability, elevate guest experiences, and create long-term value for ownership groups, investors, and partners. Explore the latest news and awards highlighting BRH’s people, strategies, and portfolio success.
April 8, 2026: We’re proud to celebrate Chloe Ketterer for being selected as an Influential Women honoree. Her passion for blending creativity, strategy, and storytelling to build authentic connections is what makes her work so impactful. Chloe brings a thoughtful, results-driven approach to everything she does, and this recognition speaks to the meaningful impact she’s making across the industry.
September 10, 2025: Olivia Barbeau, Talent Acquisition Manager at Brittain Resorts & Hotels, is among the 30 “rising stars” honored in Hotel Management’s 2025 Thirty Under 30 list. The recognition celebrates her early-career achievements and leadership in hospitality recruiting.
August 13, 2025: Facing softer demand and expected declines in revenue per available room in 2025, hotel revenue managers are focusing on creative strategies to sustain margins. Measures include empowering frontline staff for upgrades, using dynamic ancillary pricing, leveraging AI, optimizing labor through cross-training and contracts, and refining group-business and planning approaches.
Hospitality management isn’t just about operations, marketing, or revenue. At its core, it’s about trust. Owners are entrusting their most valuable asset — often a multi-million-dollar property — to a management company. The strongest relationships aren’t transactional. They’re partnerships built on alignment, transparency, and shared success.
In hospitality, crisis isn’t a matter of if, it’s a matter of when. Coastal resorts face hurricanes. Global operators face pandemics. Every property faces the potential for technology failures, PR issues, or labor disruptions. What separates strong management companies from the rest is…
Today’s travelers are looking for more than a place to stay. They’re seeking experiences that align with their lifestyles, from wellness to fitness to authentic connections with their destination. For hotels and resorts, investing in these amenities isn’t just about enhancing the guest experience. It’s about…
At this year’s Hunter Conference, one message came through clearly: hospitality is not short on opportunity, but it is demanding more discipline than it has in years.The tone across the conference was constructive, but selective.
In hospitality, GOPPAR is one of the clearest indicators of operational health. Unlike RevPAR, which only looks at revenue, GOPPAR accounts for both revenue and operating expenses, making it the ultimate measure of profitability.
Hospitality design isn’t just about aesthetics. The spaces developers create today determine how efficiently a property can operate, how much revenue it can generate, and how well it meets the evolving expectations of tomorrow’s travelers.
Labor has always been at the heart of hospitality and today, it’s also one of its greatest challenges. Rising wages, worker shortages, and shifting employee expectations are reshaping the way hotels and resorts operate.
For resort owners and investors, the true measure of success isn’t just topline revenue, it’s asset value. The right management company doesn’t just run day-to-day operations; it acts as a strategic partner that protects, grows, and enhances the worth of the property over time.
At Brittain Resorts & Hotels (BRH), we’ve embraced F&B as an integral part of our management model. Here’s how this evolution is reshaping resort operations, and where the opportunities lie.
This year’s BITAC and ISHC conferences made one thing clear: the hospitality industry is at an inflection point. While economic pressures continue to shape short-term performance, the conversations across both events underscored how deeply our business is evolving, from extended-stay strategies and talent development to AI adoption and broader commercial trends.
Brittain Resorts & Hotels is proud to announce that our ‘Seasons of Rewards’ campaign has been honored with Gold at the 2025 HSMAI Adrian Awards. This recognition celebrates the industry’s most innovative and effective work in hospitality marketing and reflects BRH’s ongoing commitment to delivering meaningful guest experiences in every season.
In hospitality, success is often measured in minutes, or even seconds. A smoother check-in, a faster response to a guest request, or a quicker resolution to a problem can define whether a guest leaves satisfied or disappointed. That’s why technology has become one of the most powerful tools in streamlining resort operations.
For media inquiries, please contact Kelsey Dixon at [email protected].
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