Brittain Resorts & Hotels is consistently recognized by leading industry publications, podcasts, and organizations for its performance, innovation, and leadership in hospitality management. These features showcase the company’s proven ability to drive profitability, elevate guest experiences, and create long-term value for ownership groups, investors, and partners. Explore the latest news and awards highlighting BRH’s people, strategies, and portfolio success.
April 8, 2026: We’re proud to celebrate Chloe Ketterer for being selected as an Influential Women honoree. Her passion for blending creativity, strategy, and storytelling to build authentic connections is what makes her work so impactful. Chloe brings a thoughtful, results-driven approach to everything she does, and this recognition speaks to the meaningful impact she’s making across the industry.
September 10, 2025: Olivia Barbeau, Talent Acquisition Manager at Brittain Resorts & Hotels, is among the 30 “rising stars” honored in Hotel Management’s 2025 Thirty Under 30 list. The recognition celebrates her early-career achievements and leadership in hospitality recruiting.
August 13, 2025: Facing softer demand and expected declines in revenue per available room in 2025, hotel revenue managers are focusing on creative strategies to sustain margins. Measures include empowering frontline staff for upgrades, using dynamic ancillary pricing, leveraging AI, optimizing labor through cross-training and contracts, and refining group-business and planning approaches.
Brittain Resorts & Hotels has been honored with the 2024 Revenue Award at Revinate’s 2024 Navigate Conference, marking the third year in a row the company has received this esteemed recognition.
Nestled along the pristine shores of Myrtle Beach, Sea Captain’s House stands as a testament to history, resilience, and the enduring charm of Southern hospitality.
We asked Rebecca Smith, the Vice President of Operations at Brittain Resorts & Hotels, to delve into her remarkable journey in the hospitality industry. In this exclusive Q&A, Rebecca shares insights on her career progression, leadership philosophies, and personal experiences, offering a candid look into what it takes to thrive in the fast-paced world of hospitality and how the WLA sets BRH apart.
Celebrating Excellence: Dual Branded Courtyard and Springhill Suites By Marriott Win 2023 Marriott Select Brand Awards Step into a realm of distinguished hospitality with the
In an industry often dominated by high-margin online travel agencies (OTAs), Brittain Resorts & Hotels (BRH) stands out with our remarkable ability to drive direct bookings. While typical hotels rely on OTAs for a significant percentage of bookings, BRH takes a different approach…
How Our F&B Expertise Benefits Hotel Owners
Q&A with David Crone, Vice President of Food & Beverage
Brittain Resorts & Hotels proudly announces that Patrick Norton, Vice President of Sales & Marketing and Managing Partner, has been honored as one of Hotel Management 2024’s Forty over 40.
In the ever-evolving landscape of the hospitality industry, a new trend is reshaping the way we think about hotel investment: the rise of bleisure travel. This blend of business and leisure has become a focal point for investors, particularly as the market dynamics shift from traditional leisure or city-center hotels to properties that can capture and cater to this hybrid demand.
Brittain Resorts & Hotels proudly announces that Zoë Jam, our esteemed Revenue Manager, has been honored with a place on Hotel Management’s acclaimed “Thirty Under 30” list for 2023. This prestigious recognition is a testament to Zoë’s exceptional contributions to the hospitality industry and underscores our commitment to nurturing young talent.
We asked Brittain Resorts and Hotels’ CEO Matthew Brittain about where the company is heading, what advice he would give his younger self, and what he predicts for the hotel business. His answers are illuminating and inspiring!
Matthew’s family story in Myrtle Beach began with his great-uncle, Steve. He first ventured to the area in 1905 on vacation with his family, only to find the house they were meant to stay in was quarantined for tuberculosis. This resulted in the family bunking in their covered wagon. Myrtle Beach at this time was far from the bustling vacation destination it is today.
Asking good questions is critical for a hotel owner seeking to hire the right hotel management company. We have put together a concise list of the most pertinent questions you should ask when selecting a third-party management company for your resort or hotel.
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