Banquet Supervisor

WE ARE MORE THAN JUST A WORKPLACE

We love what we do! As leaders in the area’s hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.

Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make a difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you’ll grow with us.

What will you be doing?

The Banquet Supervisor oversees banquet staff and operations during events, ensuring impeccable service and guest satisfaction. With a keen eye for detail and strong leadership skills, they coordinate with staff, serve banquet guests, set-up/clean-up events, and uphold our quality standards to create memorable experiences for guests. This is a part-time position, working a few times each month when banquets are scheduled.

Banquet Supervisor responsibilities include but are not limited to:

• Oversee and assist with the setup, execution, and breakdown of banquet events, ensuring all aspects run smoothly and according to plan
• Supervise banquet staff, including servers, bartenders, and support staff, to ensure they adhere to company standards and provide exceptional service
• Direct banquet staff during events, assigning duties, and providing guidance to ensure efficient and professional service
• Address any issues or concerns that arise during events, making quick decisions to resolve them and maintain guest satisfaction
• Conduct pre-event briefings to communicate event details, expectations, and any special requirements to the team
• Provide ongoing support and direction to staff throughout events, addressing any performance issues or training needs as necessary
• Interact with guests during events, ensuring their needs are met and any requests are handled promptly and professionally
• Keep management informed of event progress and challenges, providing regular updates as needed
• Other duties as assigned

What are we looking for?

• Prior banquet experience
• Prior experience serving/bartending
• Strong verbal and written communication skills, including the ability to communicate effectively via
• email and phone with proper etiquette
• Ability to adapt effectively to significant changes in work tasks
• Passion for providing exceptional service to guests and team members
• Strong attention and care to details
• Responsibility, reliability, and honesty
• Teamwork and collaboration

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical, Dental, and Vision coverage options
• Paid Time Off
• 401(k) retirement plan with company match 
• Paid Parental Leave (10 weeks)
• Bereavement Leave and Jury Duty Pay
• Life Insurance Benefit
• Health Savings Account, Accident, Personal Cancer Protection, and Short Term Disability
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Local Attraction Discounts
• Associate Referral Program
• Tuition Reimbursement
• Resort Accommodations Discount

Connect with us! @brittainresorts

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Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.