Evening Manager

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! As leaders in the area’s hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.

Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you’ll grow with us.

What will you be doing?

As an Evening Manager, you will be responsible for all front desk, loss prevention, bell services, and PBX operations during the evening hours to ensure unmatched Service Excellence for our guests.

Evening Manager responsibilities include, but are not limited to:

• Acts as Manager on duty, and supports Guest Service Manager during evening hours 
• Promptly resolves any guest complaints or issues
• Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
• Anticipate the guests needs, change direction quickly and multi-task
• Uphold the highest standards of cleanliness, sanitation, safety, and conduct
• Ensures proper communication within the department
• Other job duties as required by Guest Services Manager, Resort Manager, & General Manager

What are we looking for?

• Demonstrated leadership in a management/supervisory role.
• Resort or hotel experience preferred.
• Ability to work evening/night shifts and weekends.
• Exhibits a strong level of enthusiasm and a flexible approach.
• Exceptional verbal and written communication skills to ensure guest satisfaction and uphold company service standards.
• Ability to coach and guide associates, fostering teamwork, collaboration, responsibility, reliability, and honesty.
• Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases).
• Proven job reliability, diligence, dedication, and attention to detail.
• Responsibility, reliability and honesty
• A focus on teamwork and collaboration

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical, Dental, and Vision coverage options
• Paid Time Off
• 401(k) retirement plan with company match 
• Paid Parental Leave (16 weeks)
• Bereavement Leave and Jury Duty Pay
• Life and AD&D Insurance
• Health Savings Account and Flexible Spending Account options
• Accident, Critical Illness, Hospital Indemnity, Legal Plan, and Commuter Benefits options
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Local Attraction Discounts
• Associate Referral Program
• Tuition Reimbursement
• Resort Accommodations Discount

Connect with us!

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Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.