Brittain Resorts and Hotels is proud to recognize Director of Reservations, Kristine McBride, for successfully completing the Contact Center Artificial Intelligence Certification through The College of Call Center Excellence.
Our Chief Development Officer, Brittney Jones, recently spoke on the panel “Elevating Hospitality – Chief Development Officers’ Outlook” at LendingCon 2025, alongside executives from Hilton, Choice Hotels International, and Red Roof. The conference brought together lenders, developers, and operators at a time when capital is available, but only for those with discipline, creativity, and strong fundamentals.
When it comes to hotel renovations, there are countless ways for a project to go off track: missed deadlines, budget overruns, design misalignment, and stakeholder frustration. That’s why having in-house design and project management isn’t just a convenience. It’s a strategic advantage.
Brittain Resorts & Hotels, a leading hospitality management company with a growing portfolio of award-winning properties throughout the Southeast, today announced the addition of three senior leaders to its executive team. These appointments underscore the company’s continued growth trajectory and its commitment to investing in world-class leadership that drives operational excellence, strengthens team culture, and elevates the guest experience.
Our Chief Development Officer, Brittney Jones, recently spoke on the panel “Elevating Hospitality – Chief Development Officers’ Outlook” at LendingCon 2025, alongside executives from Hilton, Choice Hotels International, and Red Roof. The conference brought together lenders, developers, and operators at a time when capital is available, but only for those with discipline, creativity, and strong fundamentals.
Our Senior Vice President of Revenue Management, Chris Ellison, and Vice President of Sales, Brian Miller, represented BRH at the IMN Conference, where the tone of the industry was defined by a single word: maturity. The environment has shifted, and operators are being forced to adjust.
At HITEC 2025 in Indianapolis, Director of Technology Jeremy Slone represented Brittain Resorts & Hotels with a clear focus: finding scalable, integrated tech solutions that elevate both operations and guest experience. Beyond exploring AI, automation, and CDP innovations, Jeremy used the event to strengthen relationships with key partners and align on future roadmaps. His takeaway? The right technology isn’t about hype — it’s about tools that truly support our people, streamline operations, and unify data across platforms.
Get to know Brian Miller, Vice President of Sales at Brittain Resorts & Hotels. Taking an unconventional path to hospitality, Brian started in the mortgage industry before shifting gears after the 2008 crash. Now a key leader at Brittain Resorts, he helped grow one of the industry’s most effective call centers and has embraced innovation like AI to boost efficiency. Grounded in honesty, curiosity, and consistent effort, Miller credits his success to staying adaptable and always being ready for new opportunities.
We’re proud to share that Brittain Resorts & Hotels has been featured in the upcoming August issue of Southern Living, recognizing the $58 million transformation across three of our premier Myrtle Beach properties: Caribbean Resort & Villas, Ocean Reef Resort, and Compass Cove Resort.
Tide to Table has swiftly become a culinary gem on Pawleys Island’s coast since its opening early 2025. With breathtaking ocean views and a menu showcasing the freshest, locally sourced seafood and seasonal ingredients, this oceanfront restaurant redefines coastal dining.
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