NEWS & AWARDS

In The News

Brittain Resorts & Hotels is consistently recognized by leading industry publications, podcasts, and organizations for its performance, innovation, and leadership in hospitality management. These features showcase the company’s proven ability to drive profitability, elevate guest experiences, and create long-term value for ownership groups, investors, and partners. Explore the latest news and awards highlighting BRH’s people, strategies, and portfolio success.

April 20, 2026: As hotel owners and investors navigate a complex and evolving operating environment, the role of third-party management companies has never been more critical. The American Hotel & Lodging Association’s 2026 State of the Industry Report found that the industry remains resilient, with demand and guest spending continuing to rise, but profitability pressures persist amid elevated labor costs, inflation, and ongoing operational challenges.

April 8, 2026: We’re proud to celebrate Chloe Ketterer for being selected as an Influential Women honoree. Her passion for blending creativity, strategy, and storytelling to build authentic connections is what makes her work so impactful. Chloe brings a thoughtful, results-driven approach to everything she does, and this recognition speaks to the meaningful impact she’s making across the industry.

September 10, 2025: Olivia Barbeau, Talent Acquisition Manager at Brittain Resorts & Hotels, is among the 30 “rising stars” honored in Hotel Management’s 2025 Thirty Under 30 list. The recognition celebrates her early-career achievements and leadership in hospitality recruiting.

August 13, 2025: Facing softer demand and expected declines in revenue per available room in 2025, hotel revenue managers are focusing on creative strategies to sustain margins. Measures include empowering frontline staff for upgrades, using dynamic ancillary pricing, leveraging AI, optimizing labor through cross-training and contracts, and refining group-business and planning approaches.

BRH Articles

Three Proven Strategies to Generate Off-Season Business at Your Hotel

As hoteliers know, off-season periods often bring a sharp decline in business. Whether your property is in a beach town, a ski resort, or even a bustling city, the challenge remains—how do you maintain occupancy and profitability when peak travel subsides? With decades of experience managing hotels in highly seasonal markets, our company has mastered these strategies.

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Key Takeaways from the Southern Lodging Summit

Several themes stood out at this year’s Southern Lodging Summit, reflecting the hospitality industry’s evolving landscape. Here are the major takeaways from the event, covering travel trends, AI’s impact, and development opportunities in the Southeast.

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Q&A with Rebecca Smith, VP of Operations

We asked Rebecca Smith, the Vice President of Operations at Brittain Resorts & Hotels, to delve into her remarkable journey in the hospitality industry. In this exclusive Q&A, Rebecca shares insights on her career progression, leadership philosophies, and personal experiences, offering a candid look into what it takes to thrive in the fast-paced world of hospitality and how the WLA sets BRH apart.

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For media inquiries, please contact Kelsey Dixon at [email protected].

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